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1. We offer free delivery on all orders over £99 ex VAT. Some goods may be offered carriage free or with reduced carriage charges irrespective of the amount spent. The value of such goods will not contribute to the figure of £99 (ex VAT) which is required for the entire order to qualify for free carriage. 2. Orders under £99 ex VAT : £11.95 3. Delivery charges may vary for “specials” such as custom frames. We will always have discussed this with you as part of any quotation process. 4. Delivery surcharges or exclusions may apply to
the following: : These surcharges will be confirmed at checkout, before you are asked to pay. We reserve the right to cancel and refund any order where the delivery cost is prohibitively high. We are unable to deliver to the following post codes: 5. We aim to process orders within 48 hours at the latest. 6. Most of our deliveries are made next-day after processing. 7. We will acknowledge your order by e-mail. Please check the details carefully to ensure that they are correct. If you are unhappy with any of the details please let us know immediately.A further e-mail will confirm intended despatch date. Orders made up of different parts of our product range may be sent under separate cover. 8. Sometimes delays may occur if stock is not available from our suppliers. Should this situation arise we will update you to ensure that this is unlikely to cause you a problem. 9.You may cancel within 7 days of receiving your goods. We must be advised by e-mail, fax, or letter. You will be responsible for the cost of returning goods and for ensuring their safe return. They must be in re-saleable condition. We cannot refund the cost of goods which are made to your specific requirements such as mounts, or custom frames, unless of course they are faulty. |
